Experience

Proven Leadership in Moments That Matter Most

Amazon Web Services

Appointed to serve as a strategic advisor to AWS’s most complex and security-conscious customers, influencing how global brands navigate cybersecurity, risk governance, digital transformation, and board-level alignment. Operated as an executive interface between enterprise decision-makers and AWS’s cloud, security, and product teams—shaping not only deals, but how trust was built and scaled across the market.

Lumber Liquidators
Principal Advisory CISO
  • CISO-to-Board Trusted Advisor: Personally advised over 2,000 C-suite executives and board members on governance, cultural transformation, risk reduction, and strategic technology alignment—bridging the communication gap between technical operations and business value realization.

  • Enterprise Strategy Architect: Designed and executed digital transformation and security strategies for 100+ AWS clients across SaaS, financial services, and retail—helping CISOs and CIOs align cloud investments to measurable business outcomes, regulatory posture, and executive confidence.

  • Scaled Executive Preparedness: Led tabletop exercises for 3,000+ executive leaders, simulating high-stakes cybersecurity, compliance, and operational risk scenarios. Elevated team readiness, improved board oversight, and enabled faster, smarter enterprise decision-making under pressure.

  • Thought Leader & Market Shaper: Delivered high-impact presentations and sessions at 95 major industry conferences, shaping public discourse on security, resilience, and innovation. These engagements fueled strategic partnerships and elevated AWS’s credibility in the enterprise space.

  • Trust Engine Builder: Acted as a feedback conduit between customer CISOs and AWS product teams, ensuring the roadmap addressed enterprise concerns and compliance challenges. Helped shape the field engagement model now used by AWS teams to communicate with executive buyers.

  • Community Catalyst: Founded and nurtured a vibrant, global community of forward-thinking CISOs, CTOs, CIOs, and board members, fostering trust, collaboration, and shared innovation across sectors. This peer ecosystem became a strategic amplifier for AWS’s brand and security philosophy.

  • This role went beyond advisory—it shaped perception. I helped enterprise buyers see AWS not just as a technology provider, but as a secure, strategic partner they could trust. That meant turning compliance concerns into competitive advantages, transforming security fears into cultural momentum, and creating the repeatable narratives that enabled scale.

Chief Information Security Officer & Chief Technology Officer
Chief Information Security Officer & Chief Technology Officer

Hired by the CEO and board to drive modernization across technology and security while preserving the 160+ year-old brand’s heritage and customer loyalty. Served as both protector and innovator—leading enterprise digital transformation, securing multi-channel operations, and building trust with regulators, executive teams, and high-value customers.

  • Turned Technology Into a Growth Engine: Enabled 25% revenue growth by aligning technology investments with customer experience, merchandising strategy, and omnichannel operations—proving that security and innovation are not at odds but essential partners in scaling.

  • Scaled Security as a Brand Differentiator: Developed a security and compliance program that went beyond defense—positioning Orvis as a safe, stable, and customer-centric brand in a high-trust market. Influenced not just audit outcomes, but brand perception and customer loyalty.

  • Built Board and Regulator Confidence: Strengthened relationships with regulators while reinforcing trust at the board level. Delivered frameworks and transparency models that made security an asset in financial, legal, and compliance conversations.

  • Delivered Operational and Financial Results: Led infrastructure modernization initiatives that created over $3M in annual savings while expanding the company’s ability to innovate and scale efficiently.Enabled Enterprise-Wide Business Alignment: Orchestrated a successful ERP implementation, resulting in dramatically improved cross-functional performance—from merchandising to finance to supply chain.

  • Modernized Fulfillment to Unlock Speed and Scale: Overhauled warehouse and order management systems, resulting in a 30% increase in fulfillment speed and improved customer satisfaction metrics across both digital and retail channels.Secured Major Cost Efficiencies: Executed strategic infrastructure modernization initiatives that yielded $1.6M in annual savings, enabling reinvestment into innovation and frontline initiatives.

  • Balanced Heritage and Innovation: Successfully introduced modern security and technology capabilities without alienating long-standing leadership or disrupting the cultural DNA of the business—a key skill when guiding companies through high-stakes transformation.

Chief Information Security Officer & Chief Technology Officer

Appointed to simultaneously lead cybersecurity and technology strategy across three highly regulated, high-stakes organizations in the gaming and hospitality sector. Trusted to unify regulatory compliance, technology modernization, and enterprise risk governance while maintaining executive and regulatory confidence in three U.S. states and across four countries.

  • Oversaw Cross-Enterprise Strategy: Directed security and technology leadership for PokerStars, NYX Gaming, and Resorts Casino Hotel, aligning cybersecurity, regulatory compliance, and technology modernization under one strategic umbrella—across jurisdictions, cultures, and risk profiles.

  • Built the Trust Layer Across Borders: Ensured compliance with 15+ global regulations, while crafting frameworks that earned the confidence of gaming regulators, enterprise buyers, and legal teams in complex international environments.

  • Institutionalized Accountability: Created and operationalized an enterprise-wide information governance model—clarifying ownership, classification, and protection responsibilities across diverse teams and geographies, enabling faster, safer decisions and stronger audit performance.

  • Strengthened Regulator and Stakeholder Confidence: Developed deep working relationships with gaming enforcement bodies and key industry stakeholders across three U.S. states and four countries—transforming compliance from a hurdle into a strategic asset.

  • Operationalized Trust with Efficiency: Increased cybersecurity maturity and reduced operational risk while delivering a 25% reduction in cybersecurity spend—showing that protection and efficiency can go hand in hand when trust is the metric that matters most.

  • Delivered Measurable Assurance: Secured company data and led continuous improvement programs that drove a 15% increase in audit compliance scores, improving how risk was perceived internally and externally by boards, partners, and enforcement bodies.

8/21 - 4/25
3/19 - 8/21
4/15 - 4/19

Brought in during a pivotal moment to restore trust, modernize systems, and reposition technology as a growth enabler following a high-profile brand crisis. Reported directly to the CEO and Board of Directors, leading security, infrastructure, and enterprise technology strategy across over 400 retail locations, multiple distribution centers, and a growing digital commerce channel.

POKERSTARS, NYX GAMING & RESORTS CASINO HOTEL
Orvis
  • Restored Trust Post-Crisis: Rebuilt the company’s technology and cybersecurity posture from the ground up after a reputational crisis—playing a direct role in helping executive leadership regain stakeholder trust, stabilize operations, and move forward with confidence.

  • Repositioned Security as Strategy: Elevated cybersecurity from a back-office function to a board-level strategic pillar. Established enterprise risk frameworks, cyber governance structures, and a compliance roadmap that passed external audit scrutiny and withstood regulatory review.

  • Built the Trust Engine Internally and Externally: Engaged board members, regulators, and strategic partners to reinforce confidence in the company’s recovery and future readiness. The frameworks and transparency approach pioneered here laid the foundation for a repeatable model of organizational trust-building.

  • Directed End-to-End Digital Transformation: Spearheaded the rollout of a new e-commerce platform, elevating the customer experience and increasing digital revenue contribution during a period of heightened operational pressure.

  • Enabled Enterprise-Wide Business Alignment: Orchestrated a successful ERP implementation, resulting in dramatically improved cross-functional performance—from merchandising to finance to supply chain.

  • Delivered Measurable Operational Gains: Drove a 25% reduction in operational errors and a 20% increase in customer retention, aligning technology investments with customer loyalty and frontline efficiency.

  • Secured Major Cost Efficiencies: Executed strategic infrastructure modernization initiatives that yielded $1.6M in annual savings, enabling reinvestment into innovation and frontline initiatives.

  • This role was a proving ground for building trust in high-pressure, high-visibility environments. It wasn’t just about securing systems. It was about securing the future of the brand. I became the executive who could translate fear into action, complexity into clarity, and technology into business value. That same mindset now informs how I help companies shape how they show up in front of CISOs, boards, and enterprise buyers. This allows me to build a repeatable, scalable trust engine that drives revenue, loyalty, and market credibility.

Evolving Technology and Cybersecurity Leadership
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